For answers to frequently asked questions, refer to our Shipping FAQ.

Your needs come first here at Max Warehouse, and we hope you enjoy a shipping policy that’s both simple to read and easy to understand – just like doing business with us.

Shipping Costs

  • FREE Shipping on all orders over $49
  • Calculated shipping costs.
  • Shipping costs on orders that do not qualify for free shipping can be viewed in your shopping cart after entering the ship-to zip code.

Some restrictions may apply, always check the shipping on the cart page after entering the ship-to zip code.

Shipping Types

  • Max Warehouse partners with proven carriers that offer insurance and tracking, including: UPS, FedEx, and USPS. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays). Shipping times are subject to each carrier's daily cut-off time, and dependent upon warehouse turnaround.
    • Standard delivery: Available 1-5 business days (after shipping.)
    • 2-day delivery: Available 2 business days (after shipping.)
    • 1-day delivery: Available 1 business day (after shipping.)

Delivery, Cut-off, and Shipping Timeframes:

  • Our handling process ranges from 1 to 3 days, remember external influences may impact our ability to get your shipment processed as fast as possible.
  • Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse

Shipping Destinations

  • We’ll happily send your products anywhere in the United States, with the exceptions of Alaska, Hawaii, Puerto Rico, and APO/FPO addresses.

Shipping and Order Confirmations

  • You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.

If your product is damaged

  • If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact our customer service team.
  • If you notice damage after delivery, be sure to notify us within 30 days of receiving the product, take pictures of the damage, and complete the return online, or contact our customer service team.

We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.

  1. 1.How will my order be shipped?

    1. Most Many items are shipped via standard methods using carriers such as UPS, FedEx, and USPS.
    2. Back to top
  2. 2.How long will it take to receive my order?

    1. Shipping times are calculated from the moment your order leaves any of our warehouses. Delivery dates will vary depending on the shipping method you choose.
      1. Standard delivery: Available 1-5 business days (after shipping.)
      2. 2-day delivery: Available 2 business days (after shipping.)
      3. 1-day delivery: Available 1 business day (after shipping.)
    2. Back to top
  3. 3.Does my order qualify for Free Shipping?

    1. All orders over $49 apply for FREE Shipping. Some restrictions may apply, refer to your shopping cart and enter the zip code to verify shipping cost.
    2. Back to top
  4. 4.How much will shipping cost if my order doesn’t apply for Free Shipping?

    1. To calculate and review the shipping cost for your order, go to your shopping cart and enter the zip code that the order will be shipped to.
    2. Back to top
  5. 5.Where do you ship to?

    1. We ship everywhere in the United States, with the exceptions of Alaska, Hawaii, Puerto Rico and PO Boxes.
    2. Back to top
  6. 6.Can my order be shipped to a P.O. box?

    1. Unfortunately, this isn’t possible, we only ship to a physical address.
    2. Back to top
  7. 7.What happens after I place my order?

    1. You will receive an email order confirmation after you’ve placed your order and receive a second email once your order has been shipped with your tracking number.
    2. Back to top
  8. 8.Can I change my shipping address once my order has been placed?

    1. By confirming your correct shipping address before placing an order, you will receive your purchases quickly and timely. Unfortunately, to comply with the tax laws in each state, we cannot change a delivery address once you’ve placed your order.
    2. Back to top
  9. 9.My purchase was damaged in transit. How do I return it, request a replacement or file a claim?

    1. If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the customer service team.
    2. If you notice damage after delivery (concealed damage), take pictures of the damage, and complete the return online, or contact the appropriate customer service team. Items shipped via ground shipping must be reported within 30 days. Freight carriers only allow two (2) business days after delivery to file a freight claim. You may set up a claim online through your account.
    3. We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.
  10. Back to top
Return Policies
Expert Service
Return Policies
Learn More
Our History
More About Us
Our History
Learn More
Shipping Policies
Max's Promise
Shipping Policies
Learn More